So today when I went to SGH for a medical appointment, I met this lady who was waiting at the entrance of the cafe. I bought my drink and food and asked if she is waiting for a seat, just in case I cut her queue. She kinda shocked me with her tone but I think she realises it a second later and tried to be friendlier. Seemingly, she is frustrated as she remarked that she has been waiting for 10 minutes for a seat, then she shared with me about how they should set a limit to the seating duration like what they do in other countries. I was feeling a little guilty as I was actually planning to spend some time at the cafe to catch up on work. =/
Then came an empty seat and she offered for me to go ahead first since I already have my food. I make sure she is fine with it and went ahead. I am glad that moments later, she got her seat too.
But what surprises me is that she was actually meeting someone there to have a discussion. In other words, there wasn’t any purchase made. Earlier on, she was sharing with me that the business would not survive if everyone just hog the seats like that.
This is a rather trivial incident but it sparked some reflection. Many times, we ourselves are able to see the fault of others but unable to see our own. And I personally think that social media aggravates the issue, as we trap ourselves in echo chambers, surrounding ourselves with the people who agree with us, blocking those who don’t, and the algorithm showing us whatever it thinks we would prefer, resulting in more extreme thoughts and behaviours.